Industries

Hospitality Workforce Compliance Automation

From tracking RSA certificates and food safety credentials across a high-turnover workforce to managing compliance obligations across permanent staff, casuals, and agency workers, Kinatico Compliance gives your team the tools to stay ahead without the administrative overload.

Find your plan Talk to a specialist

Every person on the floor, behind the bar, or in the kitchen needs the right credentials. Keeping track of all of them shouldn't slow you down.

Hospitality workforces carry a unique combination of regulatory and operational credential requirements. Responsible Service of Alcohol (RSA) certificates, Responsible Conduct of Gambling (RCG) competency cards, Food Safety Supervisor qualifications, food handler training, first aid certifications, security licences for crowd controllers, and working rights for visa holders — the list is long and the consequences of a lapse are serious. Whether you're managing these requirements across a workforce of permanent, casual, and agency-supplied workers, Kinatico Compliance gives your team a single platform to manage it all, so they can focus on delivering great service, not chasing paperwork.

Stay compliant, stay confident

Keep every worker's licences and credentials verified
Never miss a renewal for anyone in your workforce
From inductions to fit-for-work declarations, deploy any compliance activity

Keep every worker's licences and credentials verified
Never miss a renewal for anyone in your workforce
From inductions to fit-for-work declarations, deploy any compliance activity

Every worker. Every policy. Every record. One solution.

Australian National Police Check (NCCHC)

Conduct Nationally Coordinated Criminal History Checks with configurable recurring cadence, supporting your duty of care obligations across educator and non-educator roles within your service.

Learn more
Australian Domestic Qualification Verification

Confirm the legitimacy of early childhood education and care qualifications, first aid certifications, anaphylaxis management training, and emergency asthma management training

Learn more
Australian Driver Licence Verification

Confirm a worker’s licence is current and valid for transport, excursion or mobile family day care roles.

Learn more
Australian Working Rights Verification

Confirm visa status and work entitlements with the Department of Home Affairs, with monthly monitoring on Core and Premium.

Learn more
ChatRef

Gather structured references from previous employers, with each referee completing a guided conversation in their own time, helping approved providers build a quality, child-safe workforce from the start.

Learn more
ID Verification, biometrically enhanced

Confirm every person’s identity with their ID document and a live selfie

Learn more
Build Your Own Requirements

Create your own requirements for internal policies and procedures, such as child safety completions, code of conduct acknowledgements, safeguarding declarations and digital technology policy sign-off. Set how often they renew, add automation and approval steps, and collect evidence and score responses automatically.

Learn more

Continuous monitoring for your workforce

Kinatico Compliance’s Monitored Compliance engine automatically re-runs key verifications in the background, without any action required from the worker or your team. If something has changed, administrators are alerted immediately. If nothing has changed, the result is logged and the cycle resets.

Australian Working Rights

Visa conditions can change without warning, affecting a worker's entitlement to work. Monitoring via the Department of Home Affairs' VEVO system ensures any change in visa status or work conditions is detected and flagged promptly.

Deploy and Document Any Compliance Activity Your Programme Requires

Hospitality operators are required to ensure and demonstrate that their workforce has the skills, knowledge, and documented acknowledgements to work safely and responsibly. Kinatico Compliance’s Custom Activity Builder gives your HR, compliance, and operations teams the tools to design and deploy any compliance activity, directly to workers wherever they are.

Deploy site inductions and safety training

— issue venue inductions, RSA refresher prompts, food safety modules, allergen awareness training, and site-specific safety content with completion tracked per worker and results stored against their compliance record
Issue policy acknowledgements for digital sign-off

— responsible service of alcohol procedures, cash handling policies, code of conduct, anti-harassment and anti-discrimination policies, allergen management protocols, dress code and hygiene standards, and more. All captured and stored as documented evidence
Schedule periodic declarations

— deploy fitness for work declarations, conflict of interest disclosures, or change-of-circumstance declarations on a recurring cadence, requiring workers to confirm their ongoing suitability for their role
Build custom activities tailored to your operation

— create any form, checklist, or workflow your internal programme requires, with configurable cadence, approval workflows, and automatic evidence collection

Maintain the records regulators expect to see

Hospitality organisations must maintain documented evidence of worker screening, credential verification, and policy acknowledgement, and demonstrate that controls are working across their entire workforce, including casuals, agency workers, and third-party contractors. For operators in licensed environments; liquor, gaming, late-night trading — the regulatory requirements are even more specific, with state and territory authorities actively auditing RSA, RCG, and food safety compliance.

Kinatico Compliance captures all of this automatically. Every check initiated, every result received, every credential verified, every activity completed, logged in a secure, tamper-evident audit trail.

Exportable at any time for regulator review, internal audit, or due diligence
Risk matrix identifying workers with outstanding obligations or lapsed credentials
Non-compliance alerts with automated escalation workflows
Structured reports for executive and board governance

When a regulator asks what your compliance programme looks like, your answer should come in seconds — not days of manual searching.

One platform for your entire hospitality workforce, regardless of how they're engaged

Hospitality workforces don't fit neatly into a single employment category. Kinatico Compliance manages compliance obligations across all engagement types within a single unified system. Everyone across your operation: permanent, casual, agency-supplied, or contractor, can be included in your compliance workflows, with credentials monitored and records maintained consistently.

Why Kinatico

Kinatico Compliance is part of the ASX-listed Kinatico group, the same trusted foundation as CVCheck, Australia and New Zealand's leading employment screening provider. With nearly two decades of experience, we serve over 7,500 organisations across the region.

100% Australian owned and operated
ISO 27001 certified & ISO 27701 certified
Australian data sovereignty, no overseas data storage
Australian support and account management